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    Mobile Connect

    for Amazon Connect

    Admin instructions
    Configurations
    Updated:May 29, 2026

    How to change your Mobile Connect subscription

    To update your Mobile Connect lisences, do the following steps:

    1. Navigate to the "Manage Subscriptions" page in AWS Marketplace

    2. Look in the table for "Mobile Connect" and click on the Agreement ID.

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    3. Click on "Actions" > "View terms"

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    4. Look for the option to "Edit agreement", which is usually visible in a blue banner box

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    5. Update the license amounts how you see fit and save changes.

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    If you have problems during this flow, don't hesitate to reach out to mc.notifications@ideal-systems.com