Getting Started
Updated:January 28, 2026
The offering is currently unavailable from your Genesys Reseller
When trying to activate Mobile Office from our AppFoundry page, you might receive the error message "The offering is currently unavailable from your Genesys Reseller".
How to resolve?#
Please contact your reseller. Resellers are enabled to decide which premium applications they offer to their customer base on AppFoundry. Your reseller should "whitelist" Mobile Office on AppFoundry for you. Once this is done, you will be able to start your free trial.
More information on how your reseller can activate this, can be found here.